Jane K. Cleland, author, curriculum developer, and corporate trainer and facilitator, has more than 20 years experience. She specializes in management (i.e., developing supervision skills, facilitating meetings, priority and time management), marketing (i.e., creating effective marketing plans, marketing to tourists, ROI marketing), and business communications (i.e., writing, listening, and presentation skills).
Jane has developed content used by scores of corporations and government agencies throughout North America, as well as organizations in Europe and Asia. She regularly designs and implements training projects focusing on time management, meeting facilitation, e-mail marketing, business writing, and constructing proposals that win new business.
Additionally, Jane writes facilitator guides and develops training programs to help organizations' in-house trainers use the results-oriented content she develops. As a communications expert, she has helped many thousands of business professionals create strategic plans that produce bottom line results, and express their ideas clearly in person and in print.
Her clients include American Express, Pepsi, Pfizer, Pricewaterhouse Coopers, Zenith Media, OMD, DAS, the American Association of Advertising Agencies, the American Management Association, the Universities of Toledo, Clemson, and Ulster (U.K.), the Hong Kong Bureau of Trade, and the Singapore Health Promotion Board, among many others.
Jane's had four non-fiction books published and has scripted and presented two training videos on communication topics, most recently, Business Writing for Results (McGraw Hill). Other titles include Putting First What Matters Most, How to Create High-Impact Design and How to Create High-Impact Newsletters.
In addition, she has written articles published in professional journals and magazines on meeting facilitation, time management, priority-setting, customer service, and niche marketing.
Jane also writes The Josie Prescott Antiques Mystery Series and Noir and Comedic plays.
Jane's MBA is from Babson College (Wellesley, MA) in management and marketing. She’s also earned an MFA in Speechwriting. Her B.A. is from the University of Denver in communications. Jane is on the faculty of Lehman College, part of the City University of New York.